Driver will either fail the delivery or call your customer to check if they would like their parcel to be left at a secure location of their choice. Where secure location is chosen, you would need to provide our driver with the verification code sent out with the SMS in the morning.
Track-your-order
Track & Trace. Please enter the Tracking Number below and then click the [ Track ] button.
FAQ
What if I'm not at home when Ninja Van makes the delivery?
What are Ninja Van's delivery hours?
Ninja Van deliver from Monday to Saturday (9am-10pm), excluding public holidays.
If you haven’t received the parcel within expected period or you want to arrange date/time, please contact Ninja Van to request for redelivery.
+65-6602 8271 or support_sg@ninjavan.co
Thank you
Track & Trace. Please enter the Tracking Number below and then click the [ Track ] button.
FAQ
I missed an attempt to deliver my item.
Driver will attempt to redeliver your parcel in 1~3 working days after delivery failed.
If you haven’t received the parcel within expected period or you want to arrange date/time, please contact Qxpress to request for redelivery.
+65-6661-9100 or info@qxpress.sg
Thank you